T Paterson Jewellers Limited, trading as T Paterson Jewellers is not a lender. Credit is provided by Novuna Consumer Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority under Financial Services Register no. 704348. Credit is subject to status and affordability. Term & Conditions apply. The register can be accessed through https://www.fca.org.uk
How do I choose to PaybyFinance?
PaybyFinance is only available in store. If you are not local, please contact us for more information.
Who is eligible to apply for finance?
To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more.
Unfortunately, we are unable to offer finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however the employment details of your spouse / partner will be required in order to process your application.
Are there any arrangement fees or hidden extras for credit?
No. There are no arrangement fees or hidden extras.
Applying for finance
Applying for finance couldn't be easier. When you buy from T Paterson Jeweller Limited, you have the choice of applying for finance by completing an application form. The whole process only takes a few minutes and is simple and secure. Once your finance application is approved, you will then be asked to sign the finance agreement and you will also receive an email confirming these details.
Please read the agreement carefully, checking that all the details are correct, then sign the agreement. Following approval of your finance agreement and a few additional checks, you can take your goods home.
How quickly will my finance application be approved?
All finance decisions will be made within 60 seconds. Once you are approved, we will contact you (during working hours Monday to Saturday) to arrange delivery. If you your application is referred Novuna’s Underwriting Team will review your application and may request some further information from you before making their decision.
Will you credit score me and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.
This information allows consistent decisions to be provided, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.
If you decline my application, what is the reason?
In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for declining your application, it is usually based on one, or a combination of the following:
- Your credit score (please note that every finance company will score you differently)
- Adverse credit reference agency information
- You are considered to be overcommitted
- You are aged under 18
- Your existing account performance with other lenders
What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
How do I obtain a copy of this information?
Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:
- Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF
- Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS
- TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ
The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.
If my application is not successful, can I re-apply?
Yes. We acknowledge that circumstances change and just because a previous application has been refused, it does not mean that a further request will automatically be turned down. We do suggest however, that you leave at least 6 months between applications.
Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.
What is APR and Rate of Interest?
The 'rate of interest' is the cost you will pay each year to borrow the money, expressed as a percentage rate. It does not reflect fees or any other charges. The 'APR' is a broader measure of the cost of borrowing than the interest rate. The APR reflects the interest rate, and other charges that you pay to get the loan. The FCA description of any APR is "APR stands for the Annual Percentage Rate of charge. You can use it to compare different credit and loan offers. The APR takes into account not just the interest on the loan but also other charges you have to pay, for example, any arrangement fee. All lenders have to tell you what their APR is before you sign an agreement. It will vary from lender to lender.
Interest Free Finance Example
Up to 18 months 0% APR representative interest free finance.
Spread the cost with interest free finance available online and in store.
This simple finance option allow you to spread the cost of your purchase over 12 or 18 months.
All you need to do is:
1. Spend a minimum £560 and above
2. Place a 10% deposit
3. Minimum finance amount after deposit £500 and above
These 2 simple interest free finance options help you spread the cost of your purchases.
• 12 months interest free finance on orders of £560 and above
• 18 months interest free finance on orders of £3400 and above